At GetAVDeals, we are dedicated to providing a seamless and reliable shopping experience. Below is our shipping policy, detailing how we handle the delivery of both digital and physical products purchased through our website.
1. Shipping for Digital Products
Most of our products are digital licenses or downloadable software. For digital purchases:
- Delivery Method: Once your purchase is complete, you will receive an email containing the product activation key or download link.
- Delivery Time: Digital products are generally delivered within minutes of purchase. In rare cases, delivery may take up to 24 hours due to system processing or manual review.
- No Shipping Fees: As digital products do not require physical shipping, no shipping fees will be charged.
- Note: If you do not receive the email with your product details shortly after purchase, please check your spam or junk folder.
2. Shipping for Physical Products (if applicable)
For any physical products sold through GetAVDeals, the following terms apply:
- Processing Time: Orders are processed within 1-3 business days from payment confirmation.
- Shipping Methods: We use reliable courier services such as FedEx, UPS, DHL, or local postal services, depending on your location.
- Estimated Delivery Time:
- Domestic Shipping: 3-7 business days
- International Shipping: 7-21 business days, depending on destination and customs processing.
3. Shipping Costs
- Domestic Shipping: Free shipping is available for most domestic orders unless stated otherwise during checkout.
- International Shipping: Fees for international orders are calculated based on destination and package weight. These fees will be displayed during checkout.
- Note: International customers are responsible for any import duties, taxes, or customs fees required by their country.
4. Tracking Your Order
For physical products, you will receive a shipping confirmation email with tracking details once your order has been shipped. Use the tracking number to monitor your package’s status and estimated delivery date.
5. Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a valid residential or business address.
- Restricted Locations: Certain countries may be restricted due to shipping regulations or other reasons. If your country is restricted, you will be notified during checkout.
6. Delays and Lost Packages
While we strive to ensure timely deliveries, delays may happen due to factors beyond our control, such as weather conditions, carrier delays, or customs processing for international orders.
- Shipping Delays: If your order is delayed, we will notify you and provide updated shipping information.
- Lost Packages: If your package is lost in transit, contact us at info@getavdeals.com, and we will work with the shipping carrier to resolve the issue.
7. Address Accuracy
Please ensure that your shipping address is correct and complete. GetAVDeals is not responsible for packages delivered to incorrect or incomplete addresses. If an order is returned due to an incorrect address, additional shipping charges may apply to resend the package.
8. Changes to Your Order
If you need to update your order (e.g., change your shipping address), please contact us at info@getavdeals.com as soon as possible. Changes may not be possible once an order has been processed or shipped.
9. Contact Us
If you have any questions or concerns regarding your order or this shipping policy, feel free to contact our customer service team at info@getavdeals.com.